We are sorry you feel the need to make a complaint about a potentially libellous assertion concerning yourself on our network. Please note, you can't report a libel on someone else's behalf unless you are their legal council, if so, please state that within the complaint.
In order for us to expediently and comprehensively deal with your complaint, can you please email Vital HQ directly at firstname.lastname@example.org.
In order for us to comply with our legal obligations in this matter, please ensure that your complaint contains the following information:
NB - please note. The aforementioned requests are mandatory questions you need to answer as a complainant and should you not provide those details Vital Network are under no obligation to progress your complaint.
It is in your best interests should you feel you have been defamed, to answer the mandatory questions as fully and completely as you can, and if needed, seek independent legal advice prior to contacting us - however via the use of the associated guides, it is hoped you will not need to in order to formulate your complaint.
We will obviously do all we can to help and aide your concerns, but we cannot provide advice at any stage when complying with our legal obligations and unless you fully answer the mandatory questions your complaint will not be actioned.
For companies who wish to complain, you must also show serious financial loss in your explanations.